ED, Life/Health/Retirement Income Distribution
Company: USAA
Location: San Antonio
Posted on: May 4, 2024
Job Description:
Why USAA?At USAA, we have an important mission: facilitating the
financial security of millions of U.S. military members and their
families. Not all of our employees served in our nation's military,
but we all share in the mission to give back to those who did.
We're working as one to build a great experience and make a real
impact for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityResponsible for the execution of
USAA Life/Health/Retirement Income direct distribution model,
inclusive of acquisition, deepening and retention capabilities,
across both the digital and human channels. Coordinate with
stakeholders to effectively and efficiently enhance USAA's
reputation as a trusted provider of exceptional service while
becoming the leading digital provider. Leads and manages across
dispersed regional locations to meet production, service level,
member satisfaction, Net Promoter Score, sales, compliance, and
quality objectives.We offer a flexible work environment that
requires an individual to be in the office 4 days per week. This
position can be based in one of the following locations: San
Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa,
FL. What you'll do:
- Executes the member, market and financial plans for the Life,
Health or Retirement Income channels.
- Ensures teammates feel empowered to compliantly serve our
members, confidently speak up to share their concerns, and
professionally develop themselves to ensure USAA remains among the
best places in the world to work.
- Accountable for exceptional levels of member satisfaction and
net promoter scores within the distribution channel, while
supporting enterprise net promoter and member satisfaction
scores.
- Executes change and communication of Business and Enterprise
initiatives, programs, and policies.
- Builds and oversees a team through recruiting, developing,
retaining, coaching, guiding, performance management and managerial
activities.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled in
accordance with risk and compliance policies and procedures.What
you have:
- Bachelor's degree; OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree.
- 10 or more years of progressive related experience managing
major initiatives and delivering results within a complex matrix
environment in financial services.
- 4 or more years of people leadership experience in building,
managing and/or developing high-performing teams.
- Experience collaborating with key resources and stakeholders,
influencing decisions and managing work to achieve strategic
goals.
- Executive level business acumen in the areas of business
operations, industry practices and emerging trends.
- Ability to obtain FINRA license Series 7, 66 (or 63 and 65),
24, 51 (or 53), if supporting retirement income.
- May be required to have the ability to obtain Life/Health
license within 90 days of job entry.What sets you apart:
- US military experience through military service or a military
spouse/domestic partner [optional]
- Experience with implementing innovative technologies and
solutions into the business.
- Proven innovative mindset that launches and executes radical
business ideas and models.
- Experience collaborating with key resources and stakeholders,
influencing decisions, and managing work to achieve strategic
goals.
- Ability to manage distribution relationships and
strategies.
- Executive level business acumen in the areas of business
operations, industry practices and emerging trends.What we
offer:Compensation:USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market position. The salary range for this position
is: $142,500.00-256,500.00.Employees may be eligible for pay
incentives based on overall corporate and individual performance or
at the discretion of the USAA Board of Directors.Long Term
Incentive Plan: Cash payment for Executive level roles only,
representing a cash payment which is both time and performance
based.Benefits:At USAA our employees enjoy best-in-class benefits
to support their physical, financial, and emotional wellness. These
benefits include comprehensive medical, dental and vision plans,
401(k), pension, life insurance, parental benefits, adoption
assistance, paid time off program with paid holidays plus 16 paid
volunteer hours, and various wellness programs. Additionally, our
career path planning and continuing education assists employees
with their professional goals.For more details on our outstanding
benefits, please visit our benefits page on
USAAjobs.com.Applications for this position are accepted on an
ongoing basis, this posting will remain open until the position is
filled. Thus, interested candidates are encouraged to apply the
same day they view this posting. -USAA is an Equal Opportunity
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or
status as a protected veteran.
Keywords: USAA, San Antonio , ED, Life/Health/Retirement Income Distribution, Professions , San Antonio, Texas
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