Email and Chat Support Specialist

Company: VirtualVocations
Location: Austin
Posted on: February 1, 2025

Job Description:

A company is looking for an Email/Chat Support Specialist to provide exceptional support to users through email and chat platforms.

Key Responsibilities

Respond to user inquiries and issues via email and chat in a timely and professional manner
Provide accurate information and solutions to user queries
Document and track user interactions and resolutions in the support system

Required Qualifications

0-5 years of experience in customer support or a related field
Familiarity with email and chat support tools is a plus

Keywords: VirtualVocations, San Antonio , Email and Chat Support Specialist, Other , Austin, Texas

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