Associate Pharmacy Care Technician - San Antonio, TX
Company: Optum
Location: Von Ormy
Posted on: September 30, 2024
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Job Description:
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. - -
The -Associate Pharmacy Care Technician will make outbound calls to
members and physicians to improve medication adherence and other
pharmacy related quality metrics. - Responsible for gathering
prescription refill orders and providing excellent customer service
as well as determining the eligibility of members applying for the
Medical Assistance Program.
Hours: - - Monday - Friday, 9am - 6pm + rotating Saturdays every 4
weeks (Training will be for the first 4 weeks and will be Monday -
Friday, 8am - 5pm)
Location: - - 19500 IH 10 W BLDG 1 SAN ANTONIO, TX 78257
Primary Responsibilities:
Conduct a high volume of outbound calls to members to discuss
reasons for non-compliant to medication(s), schedule pharmacy
telephonic appointments, and/or obtain important follow up
information from providers. - Outbound calls are made primarily
using an autodialer requiring precision to detail and adaptability
to type of response needed
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in. -Required
Qualifications:
High School Diploma / GED (or higher)
National Pharmacy Technician Certification (Certified Pharmacy
Technician CPhT)
6+ months of previous call center experience
Preferred Qualifications:
Bilingual (any language)
PBM experience -
Advanced knowledge of NCPDP and other types of prescription drug
claims is required
Knowledge of Medicare Part B and Part D coverage guidelines and
payment methodologies Previous retail pharmacy experience
**PLEASE NOTE** The sign-on bonus is only available to external
candidates. - Candidates who are currently working for UnitedHealth
Group, UnitedHealthcare or a related entity in a full time, part
time or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus. - -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission. -
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment. -
#RPO, #RED
Keywords: Optum, San Antonio , Associate Pharmacy Care Technician - San Antonio, TX, Professions , Von Ormy, Texas
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