Inside Sales Rep
Company: Patterson
Location: San Antonio
Posted on: November 14, 2024
Job Description:
Patterson isn't just a place to work, it's a partner that cares
about your success.One of the distinguishing marks of our company
is the talented people who embrace the people-first, always
advancing, and results-driven culture. Professional growth abounds
in this motivating environment. We value the diverse talents and
experiences our employees bring to Patterson and believe that they
build a stronger and successful organization.Job SummaryAs an
Inside Sales Representative (ISR) for Animal Health International,
you are responsible for generating and increasing sales in the
production animal industry through inbound and outbound sales
calls, while handling inbound customer calls with professionalism,
skill and expediency.Essential FunctionsTo perform this job
successfully, an employee must be able to perform each essential
function satisfactorily, with or without reasonable accommodation.
To request a reasonable accommodation, notify Human Resources or
the manager who oversees the position.Administrative
- Ensure accuracy of customer transactions in order entry system
such as orders, quotes, returns, etc.
- Maintain accurate customer and territory records; document all
customer interactions and potential sales opportunities.
- Gain understanding of and adhere to Accounts Receivables
policies and practices.
- Run sales reports for all sales activity.
- Monitor scheduled shipment dates to ensure timely
delivery.
- Verify price and terms in accordance with standard procedures
and customer profitability profiles.
- Multitask and work within multiple computer systems and
communication platforms simultaneously.Customer Relations
- Develop strong working relationships across the
business/functions, as well as with customers and manufacturing
partners.
- Provide impeccable customer service and sales support; respond
to customer queries, answer questions and solve problems in a
timely fashion.Generate Sales
- Make regular outbound calls to assigned
customers/territories.
- Generate new and repeat sales by providing product and
technical information to customers in a timely manner.
- Identify customer requirements and expectations in order to
recommend specific products and/or solutions.
- Use appropriate selling tactics such as up-selling and
cross-selling when needed.
- Educate customers about product features and benefits to grow
sales and improve customer satisfaction.
- Generate referrals from current customers and manufacturers'
representatives.
- Maintain a current knowledge of consumer preferences, company
products, programs, market conditions, and competition.
- The Inside Sales Representative may perform other duties as
assigned.Job QualificationsRequired Qualifications
- Associate's Degree, or equivalent work experience.
- Exceptional customer service and organization skills.
- Accuracy and strong attention to detail.
- Effective verbal, written, and interpersonal communication
skills.
- General computer proficiency including knowledge of MS
Office.Preferred Qualifications
- Bachelor's Degree in Animal Science or equivalent combination
of education and experience.
- Knowledge or background in large animal health
- Inside sales experience; previous success exceeding sales goals
is a plus.
- Proficiency in SAPWorking ConditionsPhysical Demands
- Lifting or Carrying, occasional, up to 25 pounds.
- Sitting or Standing, majority of work day.---Environmental
Factors
- Operate a computer of other office devices.
- Talking and hearing, position involves frequent communication
with customers, inside staff, etc, and requires ability to
understand and effectively exchange accurate information.
- Reading and sight, requires frequent review of customer
information.---Travel and On-call
- -This position provides the opportunity for minimal travel
(10%) in a regional area for a sales ride-along or training
opportunity.#LI-OnsiteWe provide competitive benefits, unique
incentive programs and rewards for our eligible employees:
- Full Medical, Dental, and Vision benefits and an integrated
Wellness Program.
- 401(k) Match Retirement Savings Plan.
- Employee Stock Purchase Plan (ESPP).
- Paid Time Off (PTO).
- Holiday Pay & Floating Holidays.
- Volunteer Time Off (VTO).
- Educational Assistance Program (Tuition Reimbursement).
- Full Paid Parental and Adoption Leave.
- LifeWorks (Employee Assistance Program).
- Patterson Perks Program.EEO StatementAs a people-first company,
Patterson promotes a culture that embodies and celebrates diversity
and inclusivity. We believe our employees' unique experiences and
differences is what strengthens us and drives our success. We
consider all qualified applicants without regard to race, religion,
color, sex, national origin, age, sexual orientation, gender
identity, disability or veteran status.We are Patterson. We welcome
you.
Keywords: Patterson, San Antonio , Inside Sales Rep, Sales , San Antonio, Texas
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