Veterans Preferred - Hotel Loss Prevention/Security Dispatcher

Company: Hyatt
Location: San Antonio
Posted on: March 31, 2025

Job Description:

Military Veterans are Encouraged to Apply. -At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Loss Prevention/Security Dispatcher plays a vital role in preventing theft and keeping the hotel guests, customers, and colleagues safe. This is a fast paced position with contact customer interaction that requires organization and excellent communication skills. The ideal candidate will be able to work mornings, afternoons/evenings, weekends, and holidays.

Responsibilities may include but are not limited to:

• Supervising and dispatching the Bellstand function of the hotel
• Dispatching calls and answering phones
• Conduct foot patrols throughout the property
• Reviewing camera footage
• Monitoring the employee entrance, signing out guest passes to vendors, and conducting bag checks.
• Responding to medical emergencies on the premises
• Assist customers, guests, and colleagues with any security related issues or questions
• Perform all duties as assigned by the Security Supervisor/Director
  
  Some of our amazing benefits include...
  
  • Complimentary & Discounted Hyatt Hotel Rooms anywhere in the world
  • Paid Time Off (PTO)
  • 401(k) Match
  • Medical, Dental, Vision Insurance after 30 days
  • Free Annual VIA Bus Pass/Discounted Parking
  • Free Meals Provided in Employee Cafeteria
  • Opportunities for Career Growth
    
    Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
    Qualifications:
    
    • A true desire to satisfy the needs of others in a fast paced environment.
    • Refined verbal and written communication skills.
    • Ability to stand for long periods of time and walk moderate distances.
    • The ideal candidate will be able to work afternoons/evenings, weekends, and holidays
    • Proficient in basic computer skills.
      
    • Previous security experience and customer service experience preferred.
      

Keywords: Hyatt, San Antonio , Veterans Preferred - Hotel Loss Prevention/Security Dispatcher, Hospitality & Tourism , San Antonio, Texas